Square Roofing ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This policy explains what personal information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you use the contact form on this website, we collect:
- Full name
- Phone number
- Email address (optional)
- Service requested (optional)
- Message content (optional)
We do not collect payment information, government-issued identifiers, or any sensitive personal data through this website.
2. How We Use Your Information
The information you submit is used solely to:
- Respond to your inquiry or estimate request
- Schedule and coordinate roofing services
- Follow up on work performed
We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal information with third parties.
3. How We Store Your Information
Messages submitted through our contact form are delivered directly to our team by email. We do not maintain a database of contact form submissions. Email records are retained only as long as necessary to fulfill the purpose for which they were collected or as required by applicable law.
4. Cookies & Tracking
This website does not use tracking cookies or third-party analytics tools that collect personal data. A theme preference (light/dark) may be stored in your browser's localStorage — this data never leaves your device and is not accessible to us.
5. Your Rights (PIPEDA)
Under PIPEDA, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the use of your information
- Request deletion of your personal information
To exercise any of these rights, contact us at the address below.
6. Contact for Privacy Matters
For any privacy-related questions or requests, please contact us:
- Email: [email protected]
- Phone: 647-972-4773
7. Changes to This Policy
We may update this privacy policy from time to time. Changes will be reflected by the "Last updated" date at the top of this page. Continued use of this website after changes constitutes acceptance of the updated policy.